TDOT Unveils News Hotline To Address Potholes And Other Roadway Maintenance Issues

833-TDOTFIX is Ready for Calls

Image Credit: TDOT

Press Release –

The Tennessee Department of Transportation (TDOT) is launching a new hotline for drivers to report potholes and other maintenance issues that may be considered roadway safety hazards.

“We all know it’s been a terrible year for potholes and here at TDOT we are always looking for ways to improve our customer service,” said Commissioner Butch Eley. “For the citizens, this hotline will give them another convenient way to report maintenance problems on our interstates and state routes. For TDOT, this centralized way of receiving, processing, and tracking information will enhance our operations.”

The new hotline number is 833-TDOTFIX (836-8349). The virtual call center operates Monday – Friday from 6 a.m. to 6 p.m. If someone calls on holidays, weekends, or after hours they can leave a message or call back during business hours.

TDOT must collect as much relevant information as possible about a maintenance work request. The call center agent will ask the driver a series of questions and submit that information through TDOT’s online maintenance work request form.

2 thoughts on “TDOT Unveils News Hotline To Address Potholes And Other Roadway Maintenance Issues

  • June 23, 2022 at 8:18 pm
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    Number shoulda been 8__-POT-HOLE.

    Reply
  • June 23, 2022 at 9:37 pm
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    Part of the reason there a lot of pot holes is when a road is paved not enough tac is put down to bind the new pavement to the old plus putting down asphalt so thin it’s like sealing a drive way. I know worked for them 20yrs?

    Reply

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